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  1. evee AU - Help Center
  2. Renters

Renters

Getting Started

  • Frequently Asked Questions
  • Why We Collect Certain Data
  • How evee Works
  • Creating an evee Account
  • Setting up your evee Account
  • International Drivers in Australia
See all 9 articles

Managing Your Account

  • Changing/Updating Your Account Details
  • Deactivating Your Account
  • Changing Your Email
  • Your Referral Code

Planning Your Trip

  • Once You've Made a Booking
  • Age Restrictions for our Vehicles
  • Adding Additional Drivers
  • Renting as a surprise gift
  • Distance Included in Your Trip
  • Choosing Delivery
See all 15 articles

Paying for Your Trip

  • How Pricing and Payment Works
  • Your Rental Security Deposit
  • Paying for Extra Charges

Changing or Cancelling Your Trip

  • Making Changes to Your Booking
  • evee's Cancellation Policy
  • evee's COVID-19 Policy

Understanding Your Responsibilities

  • Smoking Policy
  • Leaving Reviews
  • Extra Charges
  • Cleaning Your Rental
  • Parking Tickets and Traffic Infringements
  • Assistant Animals and Pets Policy
See all 9 articles

Understanding Protection and Choosing Protection

  • Making a RentalCover Claim
  • How You Are Protected
  • Reducing Damage Liability through Rental Cover
  • Roadside Assistance at evee
evee AU - Help Center
English (NZ)