Sometimes things do not go according to plan. In the event that you are late to pick up or drop off your rental, you must notify the host that you will be delayed past the time specified on your booking details. Our hosts are happy to try and accommodate as best they can based on their schedules.
If you are returning the car late, some hosts may not charge extra while others may charge a percentage of their daily rate. Please enquire with your host.
If the car is returned late unannounced, a late delivery fee will be charged. Please read our “Extra Charges” article in “Understanding Your Responsibilities” for more information.
If the vehicle is not returned 24 hours after the specified return time it will be reported to the police as stolen.
For more information about if you are still covered by the insurance if you’re late, please read “How you are protected” in “Understanding Protection and Choosing Protection”.