At evee, we utilise Stripe as our transactional platform. The transfer of your payment is initiated 48 hours after your booking is completed, and received in your nominated payout account within 24 hours later. In total, it will take 72 hours after the booking is completed to receive your payment. This may take a bit longer depending on your bank. This payout process the same for any approved extra payment requests made on a booking.
We do not accept or handle cash payments. All payments are managed securely with Stripe. We also discourage you from accepting cash payments and making cash transactions with renters outside our platform. If you do, you are not protected and we cannot help you if issues arise.